Insurance Partner

Solutions

“Our mission is to redefine insurer-supplier relationships, setting new standards for industry excellence.”

About the Founders

With 35+ years in the Insurance Industry, our Founders are passionate about optimising supplier operations to exceed the unique needs of the insurance industry.

With over a combined 35 years of experience in the insurance industry, this dynamic partnership brings a wealth of expertise in operations, customer service, risk management, and strategic leadership. 

They have a proven track record of optimizing supplier relationships and managing large-scale operations, having held multiple executive roles and successfully overseeing motor claims for a large customer base.

Additionally, they bring a diverse skill set spanning program management, complaint management, reporting, data insights and technology with a strong focus on customer experience and business growth.

Together, they offer a powerful blend of industry knowledge and practical experience, working collaboratively to help clients enhance operational efficiency, strengthen existing relationships, and create new opportunities for sustainable growth. Their combined passion for delivering exceptional outcomes ensures that businesses are positioned to achieve both immediate and long-term success in a competitive market.

What We Do

We work with highly skilled suppliers and ensure their wholistic performance exceeds the needs of the Insurance industry

We Assess

Through either Insurer or Supplier Engagement, we review and measure end to end Supplier efficacy using our proprietary methodology. Assessments provide a detailed rating of key supplier / insurer components and next steps recommendations.

We Optimise

We utilise our extensive expertise in process optimisation, technology, and project management to systematically remove friction points and inefficiencies to  create seamless interactions between suppliers and insurers.

We Manage

We manage RFP and Onboarding processes, then ongoing Insurer Performance routines supported with detailed performance and insights reporting. We also manage Supplier feedback implementation.

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